UnitedLex Named Relativity Best in Service Partner by kCura
Overland Park, KS (February 4, 2014) – UnitedLex, a leading global provider of legal and data management and consulting services, today announced that they have achieved kCura's Orange-level Relativity Best in Service designation for outstanding and exceptional customer service for Relativity end users. This designation applies to UnitedLex's data center in Overland Park, Kansas.
UnitedLex has been a Premium Hosting Partner since 2009 so UnitedLex's managed review teams can leverage the flexibility of Relativity to create highly efficient document review and evidence analysis workflows. "We are extremely pleased to be named a Best in Service partner by kCura," said UnitedLex President David Deppe. "As a member of an elite group of eDiscovery solution providers, this recognition reflects the hard work and dedication every member of this company delivers every day to provide the most efficient and cost-effective solutions for our clients. Relativity plays an important role in the way our solutions are delivered."
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting Relativity projects in their data centers. kCura evaluates these data centers in three areas: technical infrastructure, customer service and product expertise. Applicants must also meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both designations apply to partners' data centers that are certified to provide a quality Relativity experience, Orange-level recognizes additional investments in people, process, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service..
"UnitedLex consistently provides an outstanding Relativity experience for eDiscovery end users," said Andrew Sieja, president and CEO of kCura. "We're excited to recognize their dedication and hard work with this Best in Service designation."
UnitedLex (www.unitedlex.com) is a global legal services provider. The company's mission is to improve the performance of law departments, law firms and academic institutions. UnitedLex provides unparalleled solutions resulting in risk mitigation, efficiency improvements and cost optimization for its clients in North America, Europe and Asia– including offerings such as Questio™, a managed service that changes the traditional approach to eDiscovery and data management. UnitedLex's more than 1,500 attorneys, engineers and consultants focus on the broadly defined areas of litigation, contracting and intellectual property to drive seven and eight figure benefits to its clients. Founded in 2006, and with more than $250 million in assets and committed capital, UnitedLex deploys the right blend of service and technology in supporting the world's leading corporations and law firms. UnitedLex is committed to empowering legal leadership in the design, build and execution of a spectrum of solutions in line with their immediate and long term objectives.
Recognized as a "Leader" in Gartner's 2013 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity, a web-based platform for the processing, review, analysis, and production of electronic data. Relativity has more than 85,000 active users worldwide from organizations including the U.S. Department of Justice and all of the top 100 law firms in the United States. Relativity also powers Method, kCura's workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 100th fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at firstname.lastname@example.org or visit www.kcura.com for more information.