Differentiated legal expertise remains an essential legal delivery ingredient, but it must be accompanied by customer-focus, cross-industry leadership with business, tech, and customer-facing expertise at scale, and capital,” writes Mark Cohen CEO of Legal Mosaic in his recent Forbes article. Cohen went on to explain that Legal delivery’s essentials now include: customer focus, Digital expertise, capital, scale, technology platforms, multidisciplinary talent, and senior talent/leadership drawn from other industries
