Industry Disruptor Warns Law Firms: Don’t Take Client Trust for Granted

Miriam Rozen of The American Lawyer, writes that “People who are preoccupied with legal industry innovation tend to pay attention to Daniel Reed—especially after Reed, the CEO of the fast-growing alternative legal services provider UnitedLex Corporation, inked what is regarded as the first major outsourcing deal with a corporate law department late last year.”

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The corporate legal department is frequently perceived as a cost center and is often resistant to adopting innovative practices.

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