In 2021, GlaxoSmithKline spun off its consumer health division, a global demerger that created Haleon, the world’s largest standalone consumer health business. During this time, the legal team sought to build a modern, data-first operating model to optimize how it managed a variety of complex tasks while creating measurable value.
Built on a foundation of people, processes, and technology, the team’s modernization strategy resulted in a 30% savings against the operational expense run rate, averaging 20% improvement across KPIs, and AI-enabled self-service, triage, and workflow increased capacity creation by 30%, all within six months of launch.
Please join senior stakeholders of this ongoing collaboration, Bob Mignanelli, Jay Essley, Dan Reed, Natalie Dudina and gain valuable perspectives on what it takes to build and implement a modern legal infrastructure:
- Determine where to invest and what to cultivate internally.
- Develop a hybrid approach that meets your needs.
- How to create capacity and bandwidth with tech already in your toolbox.
- Build a business case by quantifying the impact of processes.
“Our collaboration with UnitedLex is helping us achieve a number of breakthroughs and rapidly emerge as a highly digital and data-centric law department.” Bjarne Tellmann, General Counsel, Haleon
