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[ABA Journal] Where law firms and legal departments are succeeding with innovation

By Susan Hammann, Director, Strategic Communications


UnitedLex Chief Product and Innovation Officer, Aaron Crews, recently joined Ari Kaplan for his Reinventing Professionals podcast where they discussed UnitedLex’s unique approach to eDiscovery, the speed of evolution of artificial intelligence in the legal industry, areas in which law firms and legal departments are succeeding with innovation, and evolving leadership in the workplace.

Document review is a service we provide, but because we are a data company for legal, we view document review as a data problem and leverage technology to solve it efficiently, defensibly and transparently,” said Crews. “We aim to put human eyes on as few documents as possible—within any given client’s risk tolerance. To this end, we have invested deeply in data science and the ability to leverage industry-leading tools.”

One example, Crews pointed out, is a proprietary data reuse platform, Vantage Intelligence Repository, which leverages a synthetic hash value and metadata related to document tags, allowing clients to incorporate prior decisions on documents in downstream matters. Using this first-of-its-kind tech, they can make no-look productions or build models to identify issue-related and relevant documents quickly.

Speaking about successful innovation adoption, Crews said, “Law firms and legal departments that remember innovation is a human-centered enterprise first and a technology-centered enterprise second are succeeding. Strong innovation initiatives highlight the source of friction and what limits professionals from performing sophisticated, strategically important work.”

Crews also discussed the evolution of legal industry leadership over the past several years, touching on EQ and conversancy in applicable technologies for their companies and clients. Read the complete article in ABA Journal here: Where law firms and legal departments are succeeding with innovation.

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