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High Impact Patent & Trademark Operations: A playbook for building an IP center of excellence

Accelerating Excellence in IP Management: The UnitedLex IP Managed Services Advantage

By Matthew Joyce, VP Sales, IP Services & Solutions

In intellectual property (IP) management, businesses face significant challenges that can hinder their growth and innovation. Poor quality of work, slow turnaround on results, inaccurate data, inconsistent representation, and untrustworthy analysis from machine learning and AI models are just a few of the pain points organizations experience.

We understand these challenges and have developed a robust set of IP Managed Services that address these issues, ensuring that our clients receive the highest quality service and support.

How do we get this done? Here are eight of the ways our team meets the pressing and ever-changing needs of our clients.

1. Understanding Pain Points

We listen to understand our clients’ needs. Through our IP Managed Services, we help an array of customers overcome common industry pain points. Those topping the list include:

  • Poor quality of work, particularly in patent searches
  • Slow turnaround times, with patent searches often taking more than a week
  • Inaccurate data and results
  • Inconsistent support and representation by service providers
  • Untrustworthy analysis conducted by machine learning and AI models
  • Multiple rejections due to poor specification drafting and/or illustrations 

These issues hamper the efficiency and effectiveness of IP management while also driving up costs frivolously. For us, nothing is more important than our clients experiencing seamless, accurate, and trustworthy IP management, which consequently also alleviates these common issues.

2. Providing a Custom, Technology-Focused Approach

We are a service-oriented team that thrives at the intersection of IP intelligence and operations. We are hyper-focused on our customers’ needs with a commitment to precision and reliability.

3. Ensuring Accurate and Precise Results with Urgency

One of the primary concerns in IP management is the quality and timeliness of results. Our experienced team of experts ensures that clients receive accurate and precise outcomes promptly. We reduce administrative burden and backlogs by leveraging proven processes and workflows, thus protecting valuable IP rights.

4. Trustworthy Analysis Generated by Experts

In a marketplace where AI-conducted searches often lead to untrustworthy and unvalidated results, we remain focused on providing analysis through expert human oversight that is then aggregated, not generated, through AI and machine learning models. Our approach ensures that the data provided is reliable and actionable, building trust and confidence with our clients.

5. Consistent Delivery by a Team of Experts

Inconsistent representation and a revolving door of service delivery leads put an unnecessary and expensive toll on IP management resources. As a service-oriented team, we are diligent about offering clients predictability through a consistent delivery team of experts. This stability ensures that clients receive continuous, high-quality support tailored to their specific needs.

6. Software-Agnostic Solutions

Flexibility is crucial in IP management. By embracing software-agnostic solutions that integrate seamlessly with the client’s existing systems, we can be as adaptable as the client needs. We champion this approach because it enhances ease and efficiency, allowing clients to manage their IP lifecycle requirements without significant changes to their current workflows.

7. Innovation and Optimization in IP Management

Advancement in technology continues to accelerate with new inventions surfacing daily. We are dedicated to continuous innovation in IP management and solutions that help clients align IP strategy to business realities, resulting in measurable value. As an example, our Luma diagnostic interface—powered by decades of subject matter expertise—provides a framework to assess pressing needs, identify high-impact solutions, and establish a prioritized roadmap for driving additional value to the business.

8. An Array of Comprehensive IP Services

We offer a full spectrum of patent and trademark services tailored to manage and satisfy IP lifecycle requirements efficiently. Our services include:

Patent Services

  • Application Prep & Filing Packages
  • Docketing Support
  • Office Action Support
  • IDS Management
  • Patent Proofreading & Correction Requests
  • Foreign Filing Support
  • Patent illustrations

Trademark Services

  • Pre-filing Clearance
  • Application Prep & Filing
  • Docketing Support
  • Office Action Support
  • Foreign Filing Support
  • Assignment Records

By covering these critical areas, we help our clients mitigate operational risks, quickly scale and respond to workload spikes, and ensure data accuracy and consistency.

Ultimately, our IP Managed Services are designed to address the most pressing pain points in IP management. By offering accurate and precise results, trustworthy analysis, consistent expert delivery, and software-agnostic solutions, we provide unparalleled support to our clients. Our comprehensive services, innovative approaches, and proven track record make us the ideal partner for businesses looking to optimize their IP management and achieve greater success. Contact us today by clicking here to learn more about how we can help you accelerate excellence in your IP operations.

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