Based in India, Nitin is a seasoned operations strategist with deep expertise in process innovation, design, and implementation. At UnitedLex, he leads critical functions including Risk & Compliance, Procurement, Real Estate, and InfoSec Audit and Compliance on a global scale. Nitin is driven by a passion for continuous process improvement, ensuring seamless alignment with international business objectives.
Before joining UnitedLex, Nitin held impactful roles across leading organizations such as IBM Global Business Services, Daksh eServices, Bharti Cellular, and RPG Paging, contributing to Sales, Operations, Strategic Quality, and HR. He’s built high-performing delivery teams from scratch – most notably in Document Review, Objective Coding, Information Security, Central Invoicing, and Collections.
With a strong foundation in BPMS and QMS, Nitin played a pivotal role in developing UnitedLex’s Operations Management Systems and implemented an industry first DPMO-based global quality measurement system for the Document Review teams.
Off the clock, Nitin is a spirited motorcycle rider who takes part in rides for both fun and social causes. A Commerce graduate from the University of Delhi, he remains a lifelong learner with a keen interest in emerging technologies—currently exploring how AI can supercharge operational efficiency.