Planning Your Next Legal IT Strategy Discussion: A Service Delivery Framework (Part I)
This three-part series offers a framework for law firm leaders to discuss and plan a sustainable IT strategy that grows with internal and external digital clients of today and tomorrow. The first installment introduces the framework, proposing different technology layers for leaders to consider as they plan new and integrated talent, process, and technology strategies. The second installment will explore how law firm business leaders might apply the framework to assess current and future technology investments. The series will conclude by exploring how all legal IT and business leaders might adapt their strategies to manage the inevitable impacts that digitization will have on law firm and competing legal service delivery models.