Grooming the Field for Success: Improving Your Communication With ALSPs
In a recent Corporate Counsel article, Dan Panitz explores how general counsel must closely collaborate with their chosen alternative legal service providers to succeed. He emphasizes the process of establishing parameters for effective communication, obtaining critical information at the earliest possible juncture to best serve the client and identifying technical parameters that accomplish goals, and properly capturing performance metrics.
“Any company can groom the field for success with its chosen provider(s), but it requires a committed approach to build the working relationship out of the gate, ensuring transparent communication/working protocols and sharpening the sword for the relationship on an ongoing basis,” he writes. “As a result of this process, we are all better positioned to succeed.