Case Studies

By The Numbers: Using KPIs to Reduce Legal Spend

Facing a rapidly growing litigation portfolio, a multinational medical equipment manufacturer’s legal department was tasked with reducing spend by 10% in 12 months. Legal was unable to distinguish litigation or discovery spend from overall department expenses and was suffering from a dysfunctional integration between internal HR, IT, and risk teams.

UnitedLex performed a litigation readiness assessment to evaluate the client’s discovery process. Using Key Performance Indicators (KPIs), we benchmarked current processes against industry standards and best practices.

  • Collection of Relevant Data – custodial identification interviews to perform targeted collections, instead of defaulting to full forensic images.
  • Promotion Rate – consultant-led data reduction methods to achieve a 3% promotion rate (97% cull rate) before engaging a document review team.
  • Review Effective Speed – privilege coding reuse, analytics, and advanced workflows to increase review speeds from 40 to 70 DPH (documents per hour).
  • Review Geography – right-shore review model, leveraging off-shore resources whenever possible.

These data reductions and increased efficiencies were tracked on a real-time basis and helped transform their legal spend, exceeded the 10% cost savings goal in less than 12 months and achieving a $28M cost reduction over six years.

To learn more about utilizing KPIs to create efficiency in your discovery process, download our white paper at Optimizing Litigation Discovery Through KPIs.

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